Our refund and returns policy allows a 2-day window for returns or exchanges from the date of purchase. After this period, full refunds or exchanges cannot be provided.
Eligible for return are products that are physically damaged, defective, or significantly different from their product description. We are dedicated to resolving these issues and facilitating returns or exchanges.
However, refunds will not be granted for reasons like disliking the fragrance or ordering a product by mistake. We urge customers to review their orders carefully before finalizing their purchase to avoid such situations.
To qualify for a return, the item must be in its original, unused condition and in its original packaging. Meeting these criteria ensures a smooth and fair return process for all parties involved.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.